Rendez – Privacy Policy

Last updated: 2025-12-01

Rendez (“Rendez”, “we”, “us”, “our”) respects your privacy.

This Privacy Policy explains how we collect, use, share and protect your information when you use our mobile application, website and related services (the “Service”).

By creating an account or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information you provide directly

• Account information: email address, password (hashed), name.
• Profile information: gender, date of birth, height, location (city/area), profile photo, description.
• Invitation information: title, description, date & time, location, preferences, capacity and event photos.
• Application & chat content: answers to host questions, messages you send to other users, and other content you choose to share.

1.2 Information collected automatically

When you use the Service, we may automatically collect:

• Device information (device model, operating system, app version, language)
• IP address and approximate location (city/country level)
• Usage data (pages/screens viewed, features used, actions taken, time and date of use)
• Log data and diagnostic information to help us understand crashes and performance issues

1.3 Information collected from third-party services

If you sign in using Google, Apple, or other authentication providers, we may receive basic profile information (such as your name, email and profile picture) in accordance with their privacy policies.

We also use several Firebase services, which may collect and process technical and usage information on our behalf, including:

• Firebase Authentication
• Firestore Database
• Firebase Storage
• Firebase Cloud Messaging
• Firebase Crashlytics

These services help us provide account login, data storage, messaging, and app stability.

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service, including creating your account and displaying your profile, invitations, applications and messages.
• Match and connect users, by showing invitations or profiles and enabling applications and chats.
• Improve and develop the Service, such as analyzing user behavior and fixing bugs.
• Communicate with you, including service updates, notifications, and important changes.
• Protect the Service and our users, including detecting spam, abuse or suspicious activities.
• Comply with legal obligations, where applicable.

We do not sell your personal information.

3. Legal Bases (EEA/UK users)

Where required, we process personal data based on:

• Your consent (e.g., sharing optional profile details)
• Our legitimate interests (e.g., maintaining and improving the Service, preventing abuse)
• Our legal obligations

4. How We Share Your Information

4.1 With other users

• Your profile and invitations may be visible to other users.
• Messages, applications and answers you send are visible to the intended recipients.

4.2 With service providers

We use third-party providers such as Firebase and analytics tools for authentication, hosting, crash reporting and app functionality. These providers process data only according to our instructions.

4.3 For legal reasons

We may disclose information if required by law or necessary to protect the rights, property or safety of Rendez, our users or others.

4.4 Business transfers

If Rendez is involved in a merger, acquisition or sale, your information may be transferred as part of the transaction.

We do not share your personal information with third parties for their own direct marketing purposes.

5. Data Retention

We retain your information as long as needed to operate the Service or as required by law.

If you delete your account, we will take reasonable steps to delete or anonymize your personal data, unless specific information must be retained for security, fraud prevention or legal compliance.

6. Your Rights & Choices

Depending on your region, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data
• Object to certain processing
• Withdraw consent

You can:

• Update most profile information in the app
• Delete your account (if the feature is available), or
• Request full account deletion by contacting us at: contact.rendez@gmail.com. We may verify your identity before responding.

7. Security

We use reasonable technical and organizational measures to protect your information, including:

• Secure communication over HTTPS
• Password hashing
• Access controls

However, no method of storage or transmission is 100% secure. You use the Service at your own risk.

8. International Transfers

Rendez uses servers and service providers (including Firebase) located in multiple countries. Your information may therefore be transferred to and processed outside your country of residence.

We take reasonable steps to ensure such transfers comply with applicable data-protection laws.

9. Children’s Privacy

Rendez is intended for users 18 years and older.

We do not knowingly collect data from anyone under 18. If we learn that someone under 18 has created an account, we may delete the account and associated data.

10. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date indicates the most recent version.

Material changes will be communicated through the Service or other reasonable means.

Your continued use of the Service after updates constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: contact.rendez@gmail.com